FAQ

Frequently Asked Questions

Ascent Petrochem Holdings Co., Limited

FAQ

01

How can I request a quote?

Fill out the online inquiry form in the 'Contact Us section or reach out to our sales team via email (sales2@ascent-chem.com) or phone (+8615380400285). We'll provide a customized quote promptly.
02

What are your payment terms?

We accept bank transfers, major credit cards, and letters of credit. Standard orders are due within 30 days; custom projects' terms are negotiable.
03

Do you offer custom solutions?

Yes. Our R&D team of chemists and engineers can develop tailored products and services based on your specifications.
04

Can I visit your production facilities?

Yes. Contact customer service at least two weeks in advance to schedule a tour with safety briefings and guided visits.